Return Policy

Strictly No Returns or exchanges!!!

Return and Refund Policy
Last updated: November 11, 2022

Thank you for shopping at Just preloved.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of this Return and Refund Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Just preloved.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Just preloved, accessible from https://www.jpreloved.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an order is 7 days from the date on which you placed the order, as lomg as order has not been shipped .

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: bagsbylarmadio@jpreloved.com
We will reimburse You no later than 15 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

Returns are accepted only when item is not as described, and shipped within the return window of 48hours after receipt confirmation and or upon receipt of scanned insured return label

In order for the Goods to be eligible for a return, please make sure that:
The Goods are in the original packaging and provided tag/s have not been removed or damaged or replaced.
The following Goods cannot be returned:
The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably stained or odourized with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Warehouse address will
be communicated on
instance bases

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver .

Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:

By email: bagsbylarmadio@jpreloved.com

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